DOES VOIP SUPPORT 911?
It is a widely spread myth that VoIP does not support 911. It ABSOLUTELY DOES. And the FCC mandates that all Voice over IP telephone providers build the capability to carry out the call smoothly. Although the exact implementation is varied across different service providers, this feature does have its footprints in some form another.
WHAT IS THE DIFFERENCE BETWEEN HOSTED Voice over IP AND ON-PREMISE VOIP?
HOSTED Voice over IP entails that your organization will use the service via the cloud and the actual setup will be located at your voice service VoIP provider location. On-Premise VoIP means your organization will house its own PBX hardware on-site and you will purchase your own hardware as well. The former option is more popular though because of its lower cost.
DOES FAX WORK ON VOIP?
Yes, it does. VoIP Phone Solution provides a fax over IP (FoIP) solution. Our fax service feature helps customers to send and receive faxes easily, quickly, and securely. You can read about it here.
Do I need a computer to call?
No, you do not need a computer to call (although it can make one if needed). What you need is a broadband internet connection and you can also purchase a dedicated IP phone. VoIP also brings BYOD (Bring Your Own Device) for your organization. Although convenient owning a personal computer is not required to use VoIP services.